Refund policy
How to Return
- Within 30 days of delivery, contact us with your order number and the reason for the return.
- We reply within 1 business day with return instructions. Change-of-mind returns are at your cost; if the item arrived damaged, defective, or incorrect, return shipping is on us.
- Once received and inspected, your refund is issued within 5–7 business days to the original payment method.
Not Eligible for Return
- Items past the 30-day window
- Used, washed, or damaged items that can't be resold
- Custom and personalized items (unless defective)
- Clearance and final-sale items
Damaged or Missing Items
If the box arrives visibly damaged, photograph it before opening. Report damaged or missing items within 48 hours with photos — we'll make it right with a replacement or refund, and in most cases you won't need to send anything back.