Orders & Payment
What payment methods do you accept?
All major credit and debit cards, plus Apple Pay, Google Pay and Shop Pay at checkout. Every transaction runs through encrypted checkout.
Can I change or cancel my order?
Yes, before it ships. Contact us with your order number as soon as possible.
Shipping
How long does delivery take?
Orders ship from our US warehouse and usually arrive in 2–7 business days. Oversized items travel by freight and may take a little longer.
Do you offer free shipping?
Every order ships free within the continental US — no minimum. Remote addresses show exact rates at checkout.
Returns & Warranty
What's the return policy?
30 days from delivery, unused and in its original packaging. If the item arrived damaged, defective, or incorrect, return shipping is on us. Change-of-mind returns are at your cost. See Shipping & Returns for details.
Warranty?
If an item turns out to be defective, contact us with photos or a short video and we'll review it and work out a fair solution with you. Covers manufacturing defects — not normal wear or accidental damage.
Good to know
Do you carry products across all categories?
We do. Main Street Marketly spans 14 departments — home & kitchen, beauty, outdoor, tools, pet, and more — all in one cart with one checkout.
Can I track my order?
Once your order ships you'll get an email with a tracking link. You can also reply to any order email and a real person will help.